Hello! I am a product designer with a decade of experience blending design with strategy and systems thinking to deliver human-centered products at scale.
Featured Projects
2024 — Native iOS & Android
Field Estimates (Coming Soon)
2025 — Native iOS & Android
Tech Timesheets (Coming Soon)
2023 — Native iOS & Android
Mobile Dashboard (Coming Soon)
2019 — Product pitch
Gate Experience Concept
2020 — Website
WEC Website refresh
2025 — Design tools
ServiceTitan Motion Design
2018 — Native Mobile Apps
Special Events Tickets
2018 — Website
Aviation Marketplace
2016 — Website
Content Playbook
2016 — Website
Content Site Builder
About me
I’m Rachel, a designer with experience across print and digital who fell in love with digital experiences when I first started to design and code MySpace pages and mini-sites. Over the past decade, that curiosity has carried me through a career creating digital products that empower users, enable teams to thrive, and drive business impact across enterprise, startup, and creative agency environments. I have hands-on experience leading cross-functional workshops and kick-offs, shaping and leading research activities, and building strategy and internal design systems that turn complex challenges into clear, cohesive experiences for both end users and project partners.
I am always happy to connect, so please don’t hesitate to reach out at bestfriendrickson@gmail.com. Thanks!
Where I shine
Leading & collaborating
Cross-functional workshops, team mentorship, research, and design strategy
Systems & process
Scalable workflows, design operations, and tooling decisions
Full-stack design
Web and mobile experiences, from initial ideation to dev handoff and beyond
Why I care
I’m passionate about creating user-centric products that are thoughtful, usable, and impactful. Curiosity and empathy guide how I approach users AND teams, ensuring that business goals, team morale, and user needs are considered together from day one.